Refund policy

Return Policy (India)

Returns are accepted for accepted returns for both defective and non-defective products

To initiate a return, inform us within 72 hours (3 days) of delivery on WhatsApp: +91-9643077999.

Claims made after 72 hours will not be entertained.

We will send a pickup label to you after return request is raised.

Alternatively, you can also self-ship the product to:

Sarposhi
37, Umarabad Sector A peerbagh, 190014 Budgam Jammu and Kashmir, India
Contact: +91-9643077999

Refund processing time is 14 days

Return Policy (USA and International)

Customers in other countries can return products within 7 days of receiving them.

The buyer must ship the item back to us at their own expense.

Once we receive and verify the returned product, a refund will be processed within 14 days.

Return shipping costs are non-refundable.

Exchange Policy (India)

Exchange requests must be made within 72 hours (3 days) of receiving the product via email (help@sarposhi.com) or WhatsApp (+91-9643077999). We will send a pickup label to you after exchange request is raised.

Alternatively, you can self-ship the product to:

Sarposhi
37, Umarabad Sector A peerbagh, 190014 Srinagar Jammu and Kashmir, India
Contact: +91-9643077999

Exchange is allowed only once per order.

Exchange Policy (USA and International)

No exchange is allowed on International orders

Gift Wrapping & Notes

Gift Packaging: ₹70 per product

Custom Printed Note: ₹40